LENOX COMMUNITY CHOICE POWER SUPPLY PROGRAM
The Lenox Community Choice Power Supply Program is a municipal aggregation program. According to Massachusetts law (M.G.L. c. 164, § 134), municipal aggregation enables local government to combine the purchasing power of its residents and businesses so that it can provide them with an alternative electricity supply. Once in place, the local government can monitor and set its own energy related goals for the program such as savings, stability or green options. Consumers are no longer “stuck” with the cost and fluctuation of the utility’s Basic Service rates because the program offers them another option.
This Program only affects the supply portion of your monthly bill. It will not affect the delivery portion. Your local utilitywill continue to deliver your electricity but Lenox, using a competitive bid process, has chosen the supplier for the Program.
The Town of Lenox is pleased to announce that Public Power, based in Woodlands, TX has been selected as the supplier for its Program.
You will not notice any change in your electricity service.
You will continue to receive one bill from your local utility. You will continue to send your payments to your local utility for processing. Your local utility will continue to respond to emergencies, read meters and maintain the distribution and transmission lines. Reliability and quality of service will remain the same. Furthermore, you will continue to have all existing consumer rights and protections.
If you have received a notification letter
You do not need to take any action to participate in the Program. All Basic Service consumers that have received the notification letter and have not opted-out will be enrolled in the Program.
If you have not received a notification letter
Your account was not eligible at the time of the mailing and you will NOT be automatically enrolled. However, you may opt-in at any time by either clicking the OPT-IN button to the right, filling out and submitting the form OR calling Public Power at 800-830-2944
ENROLLMENT CAN TAKE UP TO TWO BILLING CYCLES BEFORE TAKING EFFECT.
Periodically, the Program will send out a notification letter and opt-out card to any consumer that is currently on the local utility’s Basic Service rate.
If you have a budget plan or eligible low-income delivery rate
You will continue to receive those benefits.
If you have solar panels
You will continue to receive your net metering credits.
If you have already chosen a competitive supplier on your own
If you have received a notification letter and have already chosen a competitive supplier on your own, you must opt-out of this Program. This will ensure you continue to get your electricity from that Competitive Supplier. If you wish to leave that Competitive Supplier to be part of the Program, before opting-in, we suggest that you verify with that Competitive Supplier that they will not charge you any penalties for leaving their supply service.
If you have already chosen a green power supply option on your own
If you have received a notification letter and have already chosen a green power supply option, you must opt-out of this Program. This will ensure you continue to get your electricity from that Green Power Supply.
If you are a tax exempt small business consumer
You must send a copy of your Energy Exemption Certificate directly to Public Power, Attn: Tax Exemptions, 2620 Technology Forest Blvd., The Woodlands, TX 77381 or email it to firstname.lastname@example.org in order to maintain your tax exempt status.
If you do not wish to participate in this program
1) Opt-out and continue paying your local utility’s Basic Service rate; or
2) Opt-out and choose your own Competitive Supplier (if one is available to you).
How to OPT-OUT
Within 30 days of receipt of the notification letter, fill out, sign, and return the enclosed card in the postage paid envelope OR click the OPT-OUT button to the right, then fill out and submit the form.
Any time after enrollment
You can still opt-out with NO PENALTY CHARGE. It may take a couple of billing cycles before you are back on your utility’s Basic Service. You may submit an opt-out form by clicking the OPT-OUT button OR call Public Power at 800-830-2944 and ask to be placed on your utility’s Basic Service.
If you fail to pay your bill in a timely manner
Consistent with the requirements of Massachusetts law, you may be switched back to your utility’s Basic Service.
THE LENOX COMMUNITY CHOICE POWER SUPPLY PROGRAM HAS NO PENALTY CHARGES WHETHER YOU ARE OPTING-OUT OR OPTING-IN.