REGULATORY OFFICES

mass.gov/dpu/
The mission of the Department of Public Utilities is to ensure that utility consumers are provided with the most reliable service at the lowest possible cost as determined by its orders; to protect the public safety from transportation and gas pipeline related accidents; to oversee the energy facilities siting process; and to ensure that residential ratepayers’ rights are protected under regulations.

The Department of Public Utilities has an “Electric Industry Overview” web page which explains the components of electric service, competitive supply and basic service. Also available on this page is a downloadable excel spreadsheet that shows all current and historic basic service prices for all the Massachusetts utilities.

mass.gov/doer/

DOER’s mission is to implement energy policies that ensure an adequate supply of reliable, affordable and clean energy for the businesses and residents of Massachusetts, and improve and streamline energy regulation, promote greater efficiency in all energy uses, reduce energy costs and mobilize energy education.

mass.gov/legis/laws/mgl/164-134.htm
This is the state statute that governs municipal aggregation programs.

Links to resources from the Office of the Attorney General

Competitive Electric Suppliers Presentation

Guide to Residential Competitive Electric Supply

Office of Attorney General Hotlines

mass.gov/info-details/small-business-energy-exemption
Small Business Energy Exemption from Sales Tax

iso-ne.com
ISO New England helps protect the health of New England’s economy and the well-being of its people by ensuring the constant availability of electricity, today and for future generations.